Contact

We’re here to help with platform questions, guidance, and next steps. Neighborhood Contractors facilitates introductions and early coordination — we do not manage projects or arbitrate disputes.

If you’re a homeowner, job requests are free. If you’re introducing your trusted contractor to a friend/family project, that’s a $12 Referral Invite. Contractors are invite-only.

A contractor and homeowner shaking hands at the front of a home.
Homeowner requests are free $12 Referral Credit (introductions only) Invite-only contractors No bidding / no rankings Clean handoff after acceptance

What we can help with

Pick the category that matches your question so we can respond faster.

Homeowner requests

Guidance on submitting a request, expectations, availability, and the clean handoff process.

$12 Referral Credit

Questions about introducing your trusted contractor to a friend/family member’s project.

Contractor invitation help

For invited contractors who need help signing in or understanding Invite Credits and acceptance.

Clear boundaries

These boundaries protect trust and keep expectations clean.

We do

  • Facilitate introductions
  • Relay initial communication (within one business day)
  • Provide guidance on how the platform works
  • Support clean handoff after acceptance

We don’t

  • Manage projects or enforce outcomes
  • Arbitrate disputes
  • Guarantee acceptance
  • Provide bidding, rankings, or marketplace comparisons

Send us a message

Use the form below to send us a message and we’ll point you in the right direction. If you prefer, you can also reach us directly by email.

Prefer email? Reach us at info@neighborhoodcontractors.net

Message details

Go to Homeowners

If your issue is a project dispute, we can provide guidance on the platform but we do not arbitrate outcomes.

Before you send

  • Include your city (or ZIP) so we can point you in the right direction
  • Share the trade needed (remodel, paint, HVAC, etc.)
  • If you’re using a Referral Credit, include the contractor’s name
  • Remember: booked-out is normal for great contractors
Do homeowners pay to submit a request?

No. Homeowners can submit job requests for free.

Does the $12 Referral Credit go to the contractor?

No. The $12 is not paid to the contractor and is not a membership fee.

Can a contractor apply to join?

No. Contractors are invite-only and cannot join without a homeowner referral/invitation.